At TrueValue Market, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you visit or make a purchase from our website.
1. Information We Collect
1.1 Personal Information
We may collect the following information when you place an order, create an account, or contact us: Full name Email address Shipping & billing address Phone number
Payment information (processed securely via third-party payment providers) 1.2 Automatically Collected Information
When you browse our website, we automatically collect:
Device information (IP address, browser type, operating system)
Pages visited & time spent on site
Cookies and tracking data 1.3 Cookies
Cookies help us improve your shopping experience. You can disable cookies anytime in your browser settings.
2. How We Use Your Information
We use your personal data for:
* Processing and fulfilling your orders
* Sending order updates & shipping notifications
* Handling inquiries and customer support
* Improving website performance and user experience
* Fraud prevention and secure payments
* Marketing emails (only with your consent)
3. Sharing Your Information
We never sell your personal data.
We may share your information only with:
* Payment processors (PayPal, Stripe, etc.)
* Shipping partners (Royal Mail, Evri, etc.)
* Analytics services to understand website performance
* Legal authorities if required by law
All partners follow strict data protection standards.
4. Data Security
We use encryption, SSL security, firewalls, and regular monitoring to keep your data safe.
No online method is 100% secure, but we take all necessary precautions to protect your information.
5. Your Rights (UK GDPR)
As a UK customer, you have the right to:
* Access your personal data
* Request corrections to inaccurate information
* equest deletion of your data
* Object to marketing communications
* Request a copy of your stored data
* Withdraw consent at any time
